DHL UK’s Box Sizes and Shipping Prices

By Sam Smith

September 1st 2023

DHL UK is one of the trusted UK couriers for businesses and e-Commerce websites. With next-day shipping on all domestic orders to quick international delivery, they’re a solid option for those preferring service over price.

Let’s delve into the different delivery options available, as well as useful tips to properly prepare your shipments for international transit and customs clearance. With this guide, you’ll become an expert in navigating DHL UK’s services, making your life and the shipping process easier and more efficient.

Ship a fair few packages? Consider opening a business account with DHL for preferrential rates.

DHL UK’s Domestic Shipping Services

DHL UK exclusively offers next-day delivery on all their domestic shipping. For those looking for a quicker, same-day delivery, there is a separate service that covers both locally and international. You’ll need to connect with a specialist to setup.

All delivery options offer online tracking and signature on delivery.

DHL UK’s Shipping Rates and Fees

Understanding DHL UK’s shipping rates and fees can be the difference between a successful shipment and a costly one. They’re based on weight, volume, and destination.

Let’s break it down.

Size Depot Drop-Off Drop at Shop Home Collection


60cm (l) x 60cm (w) x 60cm (h)

£7.09 £7.89 £10.89


65cm (l) x 65cm (w) x 65cm (h)

£13.89 Temporarily Unavailable £18.89
Extra Large


70cm (l) x 70cm (w) x 70cm (h)

£17.89 Temporarily Unavailable £22.89

Pricing correct as of Friday 21st July, 2023

The following boxes are fit within these dimensions:

DHL Sameday Delivery

Whether you’re racing against the clock or delivering urgent documents, DHL Sameday Delivery services offer an array of swift options. DHL has broken down their same-day delivery into three primary services:

  • Jetline
  • Speedline
  • Sprintline

Each one is designed to cater to a specific need, considering factors such as delivery speed, distance, and volume.




Next-flight-out service to more than 200 countries and territories Best-flight-out service to more than 30 countries Expedited, point-to-point ground transportation
Pickup within 60 minutes* of order Pickup within 120 minutes* of order Pickup within 60 minutes* of order
Door-to-door 24/7/365 service Door-to-door 24/7/365 service Door-to-door 24/7/365 service
Online, real-time tracking for full visibility and reassurance Online, real-time tracking for full visibility and reassurance Proactive tracking and monitoring for full visibility and reassurance
Specialist dangerous goods and temperature-controlled handling Specialist dangerous goods and temperature-controlled handling Specialist dangerous goods and temperature-controlled handling
Accompanied ‘secure’ option with maximum protection for high-value shipments Out of gauge shipment handling


Expand to Europe with DHL Parcel Connect

If you’re looking to expand your e-Commerce delivery to Europe, DHL UK can help. With access to 28 countries, just one delivery label gets your parcel door-to-door, no matter the border. They’re in control of the entire process – including the last-mile delivery. They even handle returns and deliver to local drop-off points on Saturdays!

This is a great opportunity if you’re not ready for international expasion.

Request a callback from a DHL expert.

DHL UK’s International Shipping Services

When it comes to international shipping, DHL UK offers a range of options to suit your specific needs. Whether you’re sending documents, parcels, or larger shipments, they have got you covered. Here are the international shipping services provided by DHL UK:

Maximum Size and Weight Europe EU*

(1-2 working days)

Europe Non-EU*

(1-2 working days)

USA, Canda & Mexico*

(1-3 working days)

Rest of the World*

(1-4 working days)

Envelope (Documents, DVDs, Photos)

Size 27 x 35 x 2cm
Weight Up to 0.5kg

Box: Large Letter

£22.95 £28.95 £30.95 £38.95
Box 2 (Mobile Phone, Digital Camera)

Size 34 x 18 x 10cm
Weight Up to 1.5kg

£33.95 £36.95 £37.95 £49.95
Box 3 (Paperback books, magazines)

Size 34 x 32 x 10cm
Weight Up to 3kg

£36.95 £39.95 £40.95 £57.95
Box 4 (Clothes, books, laptops)

Size 34 x 32 x 18cm
Weight Up to 7kg

£42.95 £49.95 £55.95 £78.95
Box 5 (Clothes, books, toys)

Size 34 x 32 x 34cm
Weight Up to 12kg

£61.95 £79.95 £89.95 £138.95
Box 6 (Small TV)

Size 42 x 36 x 37cm
Weight Up to 18kg

£78.95 £104.95 £109.95 £172.95
Box 7 (Desktop Computer)

Size 48 x 40 x 39cm
Weight Up to 25kg

£94.95 £119.95 £125.95 £199.95

Prices correct as of Friday 21st July 2023.

Psst. Our cardboard boxes fit in the dimension from Box 4 on wards. We recommend our double-walled box to extra padding when transporting across the world.

Note *:

  • Transit times may vary depending on the origin and destination.
  • Weight restrictions may vary depending on the specific service chosen.

To determine which option suits you best based on factors like transit time, cost-efficiency, package size/weight restrictions etc., it’s recommended to consult with a DHL UK representative who can provide personalised guidance according to your specific needs.

Remember that before proceeding with any international shipment using DHL UK services, ensure compliance with customs regulations of both the origin and destination countries for a smooth shipping experience—avoiding delays or additional charges along the way!

Customs Clearance Process for DHL UK Shipments

Shipping with DHL UK brings you into the world of international trade, and with it, the need to navigate through customs. But don’t fret! DHL UK has a robust and efficient customs clearance process to expedite your shipments.

1. Prepare the neccessary documents

Before your package even hits the road, DHL UK works with you to prepare all the necessary documentation. They’ll guide you on the details you need to provide, such as the exact nature of the goods, their value, and origin.

2. DHL handle the customs process

Upon arrival at the destination country, DHL UK handles the customs process. Their team liaises with the customs authorities, submits all the necessary paperwork and pays the duties and taxes on your behalf.

  • You’ll be informed about any payments made, which are then invoiced back to you.
  • For certain goods or destinations, further documents may be required, which DHL UK will request from you.

3. Your product delivered to your customer

After clearing customs, DHL UK ensures the swift delivery of your package to its final destination. They strive for the fastest possible delivery times, and you can track your shipment every step of the way.

For further advice, check out DHL’s cutoms guide.

Insurance Options for Your DHL UK Shipments

Did you know every domestic parcel you send with DHL comes with a complimentary £25 cover? If your shipment is more valuable, consider upgrading for peace of mind. After all, DHL’s robust shipping insurance safeguards your parcels against unexpected loss or damage from external causes during transit.

Value Cost of Insurance
up to £800 £12.00
£800+ 1.5% of total item value

Only sending documents? For £3.00, you can get extended liability that covers up to £300 of recovery costs. Perfect when sending visas, passports, and other sensitive data.

Pricing correct as of Friday 21st July, 2023.

Where to purchase shipping protection

Shipping protection (or insurance) can be purchased through:

  • DHLitNow online booking
  • By Phone
  • DHL Service Points (including Ryman stores)

Tracking Your DHL UK Shipments

When it comes to shipping packages internationally, staying updated on the status of your shipment is essential. With DHL’s reliable tracking system, you can easily monitor the progress of your delivery from start to finish.

Here’s how:

  • Online Tracking: Visit the DHL website and enter your tracking number in the designated field on their homepage or dedicated tracking page. You’ll be able to see detailed updates regarding the whereabouts of your parcel, including its current location and estimated delivery date.
  • Email Notifications: To keep you informed every step of the way, DHL offers email notifications that provide regular updates about your shipment’s progress. These notifications include important milestones such as when the package is picked up, when it arrives at international hubs for customs clearance, and when it gets delivered.
  • Mobile App: For added convenience on-the-go, download the official DHL mobile app for iOS or Android devices. The app allows you to track multiple shipments at once and receive push notifications whenever there are new updates about your deliveries.
  • SMS Alerts: If you prefer receiving text messages instead of emails or using a mobile app, you can opt-in for SMS alerts from DHL directly to stay informed about any changes in transit status or estimated delivery times.
  • Customer Service Support: In case you encounter any issues or have specific inquiries regarding your shipment status, reach out to DHL customer service via phone or online chat services available on their website.

Remember that some shipments may require additional documentation or go through customs procedures which might cause temporary delays in updating tracking information. Rest assured, this is standard procedure for international shipments handled by reputable couriers like DHL.

With DHL’s robust tracking and delivery updates, you’re not just a bystander, but a part of your package’s journey. It’s not just shipping, it’s a smooth, engaging adventure with DHL guiding the way.

How to Prepare Your Shipment for DHL UK

Before you choose DHL as your courier, make sure your products aren’t on their prohibited and restricted items list. This includes nail polish, perfume, and rechargeable wireless earbuds.

To prepare your shipment for DHL UK, follow these steps to ensure a smooth and efficient process:

1. Package your items securely

Use appropriate packaging materials, such as bubble wrap and packing peanuts, to protect your items during transit. Make sure the contents are well-padded and won’t shift during transportation.

2. Choose the right box size

Select a box that fits your items comfortably without excessive empty space. This will reduce the risk of damage during handling.

4. Provide accurate shipping information

Triple-check that you have the correct and complete shipping address, including the recipient’s name, street address, city, postal code, and contact number. Incorrect information causes delays and for packages to get lost.

5. Weigh and measure the package

Accurately weigh and measure your package, including its length, width, height, and weight. This information will be used to calculate the shipping cost and to determine any dimensional weight charges if applicable.

6. Choose the appropriate DHL service

Whether it’s domestic or international, make to select the service that matches your parcel size, value, and speed you wish to deliver.

7. Declare the contents and value

If shipping internationally, you will need to provide a customs declaration form. Declare the contents and the value of the items in the shipment. This information is essential for customs clearance and proper taxation. DHL UK will help you with this documentation.

8. Purchase shipping insurance (optional)

Consider purchasing shipping insurance to protect your items in case of loss or damage during transit. DHL usually offers insurance options for added peace of mind.

9. Generate shipping labels

Create shipping labels with all the necessary information, including the recipient’s address, your return address, and any tracking numbers or barcodes provided by DHL. After purchase, DHL usually provide a label for you to print off with all these details.

10. Schedule a pickup or drop-off

Depending on your location and DHL service, you can either schedule a pickup from your location or drop off the package at a nearby DHL service center or drop-off location.

11. Pay for shipping

Ensure that you have the necessary payment method ready to cover the shipping fees. You can usually pay online or at the time of drop-off.

12. Drop off parcel or await collection

Drop off your parcel at your chosen Drop-Off Point. If you’ve chosen home/office collection, make sure you’re there for the 1 hour slot.

12. Provide tracking number to customer

If shipping to a customer, update your CMS (WooCommerce or Shopify) with the tracking number. This allows your customer to keep track of the shipment. Both of you can monitor its progress and receive updates on its delivery status.

Packaging Options for Your DHL UK Shipments

You could order your boxes directly from DHL, but you need an account number and none of your protective packaging is included.

Plus, if you use multiple couriers at once, that’s multiple boxes you’re going to need.

That’s more time ordering from multiple sites, managing multiple stock, and handling multiple contacts.

With SmithPackaging, you order all your packaging from one supplier.

That way, you save time, money, and provide a consistent service to your customers.

Order all your packaging needs from one supplier to save time, money, and provide consistent service to your customers.

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