Royal Mail’s Delivery Options for Small Business Owners: The Ultimate Guide

By Sam Smith

December 20th 2023

As a small business owner, you manage a long list of endless tasks and critical decisions; even something as routine as selecting the right courier can make a difference to your bottom line.

We’ve created this guide as part of our Courier Guide series. Our goal is to assist small business owners navigate through the major delivery services available in the UK.

In this exploration, we spotlight Royal Mail – a courier service that aids small businesses in delivering their goods not only across the UK, but also throughout Europe and indeed the world. By the time you finish reading, you should have a clear understanding of whether Royal Mail caters to your business needs and which of their services would be most beneficial for your customers.

Royal Mail’s Domestic Shipping Rates & Fees

How big is your box?

Parcel TypeLengthWidthThickness (up to)Weight Limit
Letter24cm16.5cm0.5m100g
Large Letters35.3cm25cm2.5cm750g
Small Parcels45cm35cm16cm2kg
Medium Parcels61cm46cm46cm20kg

Shipping rolled or cylinder-shaped parcels? Make sure:

  • Length + (2x diameter) = 104cm or less
  • Greatest dimension = 90cm or less.

Good news! Our cardboard boxes and large letter postal boxes fit in these dimensions.

How fast do you want it delivered?

Tomorrow by 1pm – UK Guaranteed

UK Guaranteed’s price is determined by weight and value, not by size.

Weight up to and includingUp to £750Up to £1000Up to £2500
100g£6.85£7.85£9.85
500g£7.65£8.65£10.65
1kg£8.95£9.95£11.95
2kg£11.65£12.65£14.65
10kg£15.45£16.45£18.45
20kg£19.45£20.45£22.45

Tracked In 24-48 hours

SizeWeight up to and includingTracked 24 – OnlineTracked 48 – Online
Large Letter750g£3.30£2.70
Small Parcel*2kg£3.99£3.29
Medium Parcel*2kg£5.79£4.89
Large Parcel10kg£7.49£6.49
Large Parcel20kg£11.49£9.99

*Includes compensation up to £150

Need a Signature?

Search for: Tracked with Signature

SizeWeight up to and includingTracked 24 – OnlineTracked 48 – Online
Large Letter750g£4.80£4.20
Small Parcel*2kg£5.19£4.49
Medium Parcel*2kg£6.99£6.19
Medium Parcel*10kg£8.69£7.69
Medium Parcel*20kg£12.69£11.19

*Includes compensation up to £150.

Need to verify the recipient’s age?

Search for: Tracked with Age Verification

SizeWeight up to and includingTracked 24 Hours – OnlineTracked  48 Hours – OnlineIncluded Compensation up to
Small Parcel*2kg£6.87£6.17£150
Medium Parcel*2kg£8.67£7.87£150
Medium Parcel*10kg£10.37£9.37£150
Medium Parcel*20kg£14.37£12.87£150

48 hours with proof of delivery – Signed For

TypeWeight (up to and including)1st Class – Online2nd Class – Online
Letter100g£2.75£2.25
Large Letter100g£3.45£3.05
250g£4.10£3.80
500g£4.70£4.10
750g£4.70£4.10
Small Parcel2kg£4.89£4.19
Medium Parcel2kg£6.49£5.69
10kg£8.19£7.19
20kg£12.19£10.69

Note: All prices include compensation up to £50.

2 Working Days – 1st Class and 2nd Class

SizeWeight (incl.)1st Class – Online2nd Class – Online
Letter100g£1.25£0.75
Large Letter100g£1.95£1.55
Large Letter250g£2.60£2.30
Large Letter500g£3.20£2.60
Large Letter750g£3.20£2.60
Small Parcel2kg£3.69£2.99
Medium Parcel2kg£5.29£4.49
Medium Parcel10kg£6.99£5.99
Medium Parcel20kg£10.99£9.49

Includes compensation up to £20

Royal Mail’s International Service

How big is your box?

Letters and Large Letters are the same size for both domestic and international delivery.

For Small Parcels:

  • Height + Width + Depth = 90 cm.
  • No single side longer than 60cm
  • No heavier than 2kg

For Medium Parcels:

  • Length: 61cm
  • Width: 64cm
  • Depth: 46cm
  • No heavier than 20kg

Tubes and Rolls:

  • Length:  61cm
  • Width: 46cm
  • Depth: 46cm
  • No heavier than 2kg

Where are you shipping it to?

Royal Mail’s Shipping Zones Explained

 

Europe Zone 1
Republic of IrelandGermany
FranceCorsica
Monaco

 

Europe Zone 2
AustriaEstoniaMalta
AzoresFinlandNetherlands
Balearic IslandsGreecePoland
BelgiumHungaryPortugal
BulgariaItalyRomania
Canary IslandsLatviaSlovakia
CroatiaLithuaniaSlovenia
CyprusLuxembourgSpain
Czech RepublicMadeiraSweden

 

Europe Zone 3
AlbaniaIcelandSan Marino
AndorraKazakhstanSerbia
ArmeniaKosovoSwitzerland
AzerbaijanKyrgyztanTajikistan
BelarusLiechtensteinTurkey
Bosnia & HerzegovinaMoldovaTurkmenistan
Faroe IslandsMontenegroUkraine
GeorgiaNorth MacedoniaUzbekistan
GibraltarNorwayVatican City State
GreenlandRussia

 

World Zone 1
North America (excluding the USA)Africathe Far East
South AmericaMiddle EastSouth East Asia

 

World Zone 2
AustraliaFrench PolynesiaTahiti
Christmas IslandMacaoUS Samoa
FijiPapua New GuineaCoral Sea Island
KiribatiSolomon IslandsKeeling
New ZealandTuvaluNew Caledonia
Norwegian, New Zealand, and French Antarctic TerritoryBritish Indian Ocean TerritoryNorfolk Island
SingaporeCook IslandPitcairn Island
TongaNauru IslandTokelau Islands
BelauNiue IslandWestern Samoa
Cocos IslandsLaos

 

World Zone 3
The USA

Europe Zone 1/2/3

All parcels and letters include compensation up to £50.

Add £2.50 for an extra £200 compensation coverage.

Letter

Weight up to and including 100g – £7.20

Large Letter

Weight (up to and including)International StandardInternational TrackedInternational Tracked & Signed
100g£3.25£8.65£8.75
250g£4.25£8.85£9.20
500g£5.25£9.85£9.95
750g£6.25£10.25£10.35

Small Parcel

 

International Standard
Weight (up to and including)Europe Zone 1Europe Zone 2Europe Zone 3
100g£5.15£5.25£5.75
250g£5.15£5.25£5.75
500g£6.80£7.10£7.70
750g£8.00£8.35£9.10
1kg£9.20£9.50£10.50
1.25kg£10.20£10.70£11.60
1.5kg£10.20£10.70£12.70
2kg£11.70£12.20£13.75

 

International Tracked
Weight (up to and including)GermanyEurope Zone 1Europe Zone 2Europe Zone 3
100g£8.00£8.25£8.30£9.10
250g£8.00£8.25£8.30£9.10
500g£9.20£9.45£9.50£10.70
750g£10.10£10.40£10.45£11.55
1kg£10.50£11.10£11.10£12.25
1.25kg£10.50£11.50£11.50£13.00
1.5kg£10.50£11.50£11.50£13.80
2kg£10.50£11.70£12.90£14.50

 

International Tracked & Signed
Weight (up to and including)Europe Zone 1Europe Zone 2Europe Zone 3
100g£9.55£9.70£10.95
250g£9.55£9.70£10.95
500g£10.85£11.25£12.50
750g£11.90£12.25£13.65
1kg£12.85£13.15£14.80
1.25kg£13.40£13.45£15.45
1.5kg£13.50£13.70£16.05
2kg£13.65£14.15£16.35

Medium Parcel – International Tracked & Signed Heavier

Weight (up to and including)Europe Zone 1Europe Zone 2Europe Zone 3
100g£14.00£14.30£15.70
250g£14.00£14.30£15.70
500g£14.00£14.30£15.70
750g£14.00£14.30£15.70
1kg£14.00£14.30£15.70
1.25kg£14.60£15.80£20.70
1.5kg£14.60£15.80£20.70
2kg£14.60£15.80£20.70
3kg£16.65£18.30£25.75
4kg£17.15£19.95£29.55
5kg£17.70£20.95£33.35
7.5kg£23.15£23.40£53.07
10kg£28.15£29.10£67.20
15kg£38.10£40.60£87.15
20kg£47.55£49.95£107.15

World Zone 1

All parcels and letters include compensation up to £50.

Add £2.50 for an extra £250 compensation coverage.

Letter

Weight up to and including 100g – £7.20

Large Letter

Weight (up to and including)International StandardInternational TrackedInternational Tracked & Signed
100g£4.20£9.60£9.70
250g£5.70£10.15£10.50
500g£8.00£12.20£12.30
750g£10.65£14.05£14.15

Small Parcel

Weight (up to and including)International TrackedInterntational Tracked & Signed
100g£10.15£12.40
250g£10.15£12.75
500g£14.20£16.65
750g£16.65£19.05
1kg£19.30£21.70
1.25kg£21.25£23.70
1.5kg£22.65£25.10
2kg£23.75£25.55

Medium Parcel

Weight (up to and including)International Tracked & Signed Heavier
100g£25.35
250g£25.35
500g£25.35
750g£25.35
1kg£25.35
1.25kg£28.25
1.5kg£28.25
2kg£28.25
3kg£29.25
4kg£33.65
5kg£38.95
7.5kg£53.35
10kg£61.80
15kg£94.50
20kg£120.00

World Zone 2

All parcels and letters include compensation up to £50.

Add £2.50 for an extra £250 compensation coverage.

Letter

Weight up to and including 100g – £7.20

Large Letter

Weight (up to and including)International StandardInternational TrackedInterntational Tracked & Signed
100g£4.20£9.65£9.80
250g£6.80£11.25£11.55
500g£9.85£14.00£14.10
750g£13.55£16.80£16.90

Small Parcel

Weight (up to and including)International StandardInternational TrackedInterntational Tracked & Signed
100g£6.55£11.25£13.30
250g£7.90£11.25£13.65
500g£11.90£15.85£18.15
750g£14.65£18.65£20.95
1kg£17.45£21.60£24.10
1.25kg£19.85£24.40£26.55
1.5kg£22.10£26.90£29.05
2kg£23.30£28.60£30.10

Medium Parcel

Weight (up to and including)International Tracked & Signed Heavier
100g£23.95
250g£23.95
500g£23.95
750g£23.95
1kg£23.95
1.25kg£30.40
1.5kg£30.40
2kg£30.40
3kg£34.10
4kg£38.30
5kg£42.70
7.5kg£53.70
10kg£60.00
15kg£94.00
20kg£112.00

World Zone 3

All parcels and letters include compensation up to £50.

Add £2.50 for an extra £250 compensation coverage.

Letter

Weight up to and including 100g – £7.20

Large Letter

Weight (up to and including)International StandardInternational TrackedInterntational Tracked & Signed
100g£4.20£9.65£9.75
250g£5.85£10.25£10.65
500g£8.30£12.50£12.60
750g£11.10£14.50£14.60

International Signed is not available for World Zone 3 (The USA).

Small Parcel

Weight (up to and including)International TrackedInterntational Tracked & Signed
100g£11.70£12.80
250g£11.70£14.40
500g£14.90£18.80
750g£15.50£18.80
1kg£17.20£20,45
1.25kg£20.00£23.90
1.5kg£20.00£26.65
2kg£20.00£27.15

Medium Parcel

Weight (up to and including)International Tracked & Signed Heavier
100g£25.45
250g£25.45
500g£25.45
750g£25.45
1kg£25.45
1.25kg£32.15
1.5kg£32.15
2kg£32.15
3kg£33.40
4kg£39.20
5kg£45.00
7.5kg£61.00
10kg£76.00
15kg£110.70
20kg£133.00

 

How to Track your Royal Mail Parcel

If your delivery service includes tracking, you can use Royal Mail’s dedicated service to track your item.  Here’s how:

  1. Visit https://www.royalmail.com/track-your-item
  2. Enter your reference number (this is provided after you purchase your delivery)
  3. Click Track your delivery

If found, Royal Mail will tell you it’s current location with an estimated date for delivery.

How to Prepare your Royal Mail Parcel

Preparing your Royal Mail parcel accurately is of paramount importance to ensure efficient and safe delivery. There are a few key factors to consider when you’re packaging your items.

Step 1: Choose the right box

The box should be in good condition, large enough to hold the item with adequate space for protective cushioning material, yet compact enough to avoid unnecessary postage costs.

Step 2: Protect your item

Use appropriate cushioning material like bubble wrap, foam inserts, or crumpled newspaper to encase your items and protect them from damage during transit.

Step 3: Seal your package

Make sure you’ve sealed all flaps and seams securely using a strong parcel tape. This not only prevents your parcel from opening during shipment but also provides additional strength to the package.

Note: Always remember to remove or cover old labels if you’re re-using a box to avoid confusion.

Step 4: Attach your postage label

Once your parcel is packaged and ready to go, don’t forget to attach the correct postage label. Make sure the delivery address and return address are clear and legible to ensure your parcel reaches its correct destination.

Packaging Options for Royal Mail

Shipping your products is more just transportation – packaging also plays a vital role.

It’s essential to correctly package and safeguard your items. Using any old piece of cardboard or stuffing boxes with outdated documents won’t result in an impressive presentation, nor ensure the safety of your parcel.

SmithPackaging eliminates the need for you to look elsewhere for packaging supplies. We offer everything you need in one handy location.

From sturdy cardboard boxes to eco-friendly fillers, we’ve got you covered. And if you place your order before 3pm, we promise same day dispatch.

Are you prepared to revolutionise your packaging process?

Your new supplier Button Icon